FAQ
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Where do I find out about Financial Aid?
Start here: http://www.finaid.txstate.edu/
Also, in CatsWeb, you have a tab that is all about financial aid. There is a checklist to show you what is needed. You can also find out if you have any holds against your account.
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What qualifies as a full-time/part-time student?
Full-time graduate student is 9 hours or more.
Part-time graduate student is 6 hours.
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Where are my veteran benefits?
We have lots of resources for you at Texas State! Here's some options for you:
VA Office http://www.va.txstate.edu/
Veterans Alliance of Texas State (VATS) https://www.sdi.txstate.edu/ProgramsResources/Veterans/VeteransAllianceofTexasState.html
Student Veteran Resources https://www.sdi.txstate.edu/ProgramsResources/Veterans.html
Tutor Corps http://www.txstate.edu/slac/tutoring/vets
Writing Center Tutor Corps https://www.writingcenter.txstate.edu/tutor-corps.html
Veterans Mentoring Veterans http://www.sdi.txstate.edu/Support-and-Empowerment/Veteran-Resources/Veterans-Alliance-of-Texas-State/Veterans-Guiding-Veterans.html
Veterans Initiative http://gato-docs.its.txstate.edu/jcr:6e363e9a-56d7-4c69-8666-e161b4ef3d84/Veterans%20Initiative%20Brochure.pdf
Career Services' Post-Military Job Seekers https://www.txstate.edu/vetsuccessctr/employment.html
We also have monthly lunches, a golf tournament, a welcome reception, and a graduation reception for veterans and their families.
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Which Override Form do I need?
We have many override forms. Make sure you are selecting the correct one. Click here to go to the override web page.
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When to include your student ID (A-number).
Your student ID (A-number) should be kept private. Use your A-number with professors only when needed.
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What can I do if I cannot access my email account?
1. Change your password.
2. Contact ITAC.
IT Assistance Center
Contact Us
Phone: 512.245.ITAC (4822)
Email: itac@txstate.edu
LiveChat: https://livechat.itac.txstate.edu
Check Ticket Status: https://tickets.itac.txstate.eduService Centers
San Marcos Campus: Alkek 1st Floor
Round Rock Campus: Avery 302Hours of Operation
Service Center - San Marcos
Mon - Fri, 7:30 a.m. - 6 p.m.
Service Center - Round Rock
Mon - Thu, 7:30 a.m. - 6 p.m.
Fri, 7:30 - 5 p.m.
LiveChat and Phone
Mon - Fri, 7:30 a.m. - midnight
Sun, noon - midnight -
How can I get technology support?
ITAC is here to support you!
IT Assistance Center
Contact Us
Phone: 512.245.ITAC (4822)
Email: itac@txstate.edu
LiveChat: https://livechat.itac.txstate.edu
Check Ticket Status: https://tickets.itac.txstate.eduService Centers
San Marcos Campus: Alkek 1st Floor
Round Rock Campus: Avery 302Hours of Operation
Service Center - San Marcos
Mon - Fri, 7:30 a.m. - 6 p.m.
Service Center - Round Rock
Mon - Thu, 7:30 a.m. - 6 p.m.
Fri, 7:30 - 5 p.m.
LiveChat and Phone
Mon - Fri, 7:30 a.m. - midnight
Sun, noon - midnight -
My password is not working!
1. Change your password.
2. Contact ITAC.
IT Assistance Center
Contact Us
Phone: 512.245.ITAC (4822)
Email: itac@txstate.edu
LiveChat: https://livechat.itac.txstate.edu
Check Ticket Status: https://tickets.itac.txstate.eduService Centers
San Marcos Campus: Alkek 1st Floor
Round Rock Campus: Avery 302Hours of Operation
Service Center - San Marcos
Mon - Fri, 7:30 a.m. - 6 p.m.
Service Center - Round Rock
Mon - Thu, 7:30 a.m. - 6 p.m.
Fri, 7:30 - 5 p.m.
LiveChat and Phone
Mon - Fri, 7:30 a.m. - midnight
Sun, noon - midnight -
How to activate your NET ID.
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Where do I park?
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How do I type on a PDF?
How to Type on a PDF
- Download the PDF to your computer.*
- Click on Fill & Sign.
- Click on where you would like to type.
- Be sure to save your document so you can submit it later.
* How to download a PDF on a PC
- Right-click on the link to the document.
- Select “Save Target As” or “Save Link As.”
- Save the document to your hard drive. ...
- Open Adobe Reader. When Adobe Reader is open, go to File, then to Open, then to where you saved the document.
* How to download a PDF on a Mac
- Some web browsers display PDFs in the browser window. Other web browsers download PDFs to your computer, or ask whether you want to view the PDF or download it.
- If your web browser displays the PDF but you want to save it to your computer, choose File > Save As.
- You can use Preview (Mac) or a third-party PDF reader such as Adobe Reader (Mac or PC) to view PDF manuals that you've saved to your computer.
* How to download a PDF on an iPad
- To save a PDF file to an iPad from email, put your finger on the document and wait for a menu to pop up.
- Then select "Open in iBooks" and it will be saved into the iBooks app on your iPad.
- To save a PDF document from the browser, tap near the top of the document in the iPad browser window and choose "Open in iBooks."
* How to download a PDF to an Android phone or tablet
- You may already have software on your Android device that reads PDFs (like Adobe Acrobat, Google Drive PDF reader, Quick Office Viewer, Hancom Office, Dropbox PDF Viewer, etc.).
- Your device will ask you which PDF reader you would prefer to use.
- Select the reader of your choice.
- The document will open, and it is automatically saved as a download.
- Using Adobe Acrobat, you can click on the capital letter T. (no underline or strikethrough). This will allow you to type on the PDF.